
Understanding the S57 Letter: What You Need to Know
Receiving an S57 Natural Justice Letter from Australia’s Department of Home Affairs can cause stress and anxiety. Yet, it’s crucial to understand exactly what this letter means and how to respond effectively. By following this comprehensive guide, you’ll know how to navigate this situation confidently and improve your chances of a favourable outcome.
What is the S57 Natural Justice Letter ?
Legal Basis of the S57 Letter (Migration Act 1958)
The S57 Letter is formally issued under Section 57 of Australia’s Migration Act 1958. It serves as an official notice informing you that the Department has found adverse or potentially harmful information in your visa application. The law requires that you be allowed to respond to these concerns before a final decision is made.
Purpose and Importance of an S57 Letter
An S57 letter isn’t a refusal; instead, it’s your last chance to clarify issues that may lead to visa rejection. Properly responding to this letter could significantly improve your chances of visa approval.
Common Reasons for Receiving an S57 Letter
Providing incorrect, inconsistent, or bogus information triggers an S57 letter. Common examples include submitting fake documents or omitting critical facts, both considered misleading under Australian immigration law.
Impact of PIC 4020 on Visa Applications
Failing to satisfy Public Interest Criterion (PIC) 4020 could lead to severe penalties, such as multi-year bans. Hence, accurate responses are essential to overcoming these accusations.
Australia maintains strict health standards. If a medical examination reveals serious health issues, an S57 letter may follow, requiring further documentation or evidence of eligibility for a health waiver.
Common Medical Conditions Leading to S57 Letters
Autism Spectrum Disorders
Chronic Illnesses (e.g., tuberculosis)
Conditions exceeding healthcare cost thresholds
Character issues like past criminal convictions or associations that pose risks to Australia’s community can also lead to an S57 letter.
What Constitutes Failing the Character Test?
Serious criminal records
Previous visa breaches
Associations with criminal groups
Additional reasons may include financial insufficiency, relationship authenticity doubts, or employer verification failures.
Financial Criteria and Relationship Verification
You must provide evidence clearly demonstrating your financial capacity and the authenticity of relationships or job offers.
How to Effectively Respond to an S57 Letter
Understanding and Analysing the S57 Letter
Carefully read the letter, identify the exact issues, and prepare to address each. Clearly structure your response, quoting specific concerns from the letter and directly answering each.
Deadline Management: Importance and Strategies
Usually, you have 28 days to respond. Missing this deadline almost always leads to refusal. Submit your response within the deadline, exactly as outlined in your S57 letter.
Requesting Extensions: When and How
While extensions may be possible, they’re not guaranteed. Plan your response early to avoid risks.
Addressing False Information Accusations
Clarify misunderstandings or innocent errors clearly, backing your explanations with valid evidence.
Responding to Health Concerns with Evidence
Present medical reports, treatment plans, and financial assurances to overcome health-based refusals.
Handling Character-Related Issues Professionally
Show evidence of rehabilitation, good conduct, and personal references to assure the officer of your character.

Our Speciality
Expert S57 Letter Responses
Real-Life Success Stories
Effective Responses to S57 Letters
Case Study: Misleading Document Resolved
In one instance, an applicant provided a birth certificate that later turned out to be fraudulent. Receiving an S57 letter was stressful for the applicant, who genuinely believed the document was authentic. In response, she provided detailed explanations, additional identity proofs, and emphasised her good faith in submitting the original document and addressed compelling reasons affecting Australian citizens. This comprehensive, transparent response reassured the Department that no deliberate deception occurred, resulting in successful visa approval.
- Clear, detailed explanations
- Additional identity proofs
- Emphasizing good faith
- Compelling Reasons Affecting Australian Citizen
Case Study: Health Condition Overcome
Another family faced a significant hurdle when their child was diagnosed with autism, which potentially exceeded Australia’s healthcare cost threshold. Upon receiving an S57 letter, they proactively gathered supporting documents—medical experts’ opinions, financial statements proving their ability to manage treatment costs, and evidence of their significant ties and contributions to Australia. Their thorough, evidence-backed response convincingly argued for a health waiver, ultimately leading to their permanent residency being granted.
- Proactive communication
- Supporting documentation
- Clear Financial Evidence
- Significant Ties To Australia
Case Study: Addressing Character Concerns Effectively
A student visa applicant once disclosed a minor criminal conviction for a past drunk-driving incident. When issued an S57 letter regarding character concerns, he submitted evidence showing rehabilitation—certificates of completed courses, character references, a recent police clearance, and a detailed personal statement explaining past mistakes. This transparent, accountable response proved convincing, and the student visa was eventually granted.
These examples underline the importance of addressing every concern thoroughly, honestly, and proactively.
- Evidence of Rehabilitation
- Character References
- Detailed Stataments